Terms and Conditions of sale

These Terms and Conditions of sale apply to the Une Vie de Chateau web site located at

Please, read carefully these Terms and Conditions of sale. They contain important informations about your rights and obligations. By continuing to access and use this web site you signify your full acceptance to them.

We reserve the right, at our discretion, to make any changes without advance to the Terms and Conditions of sale, product prices, availability, shipping costs and methods at any time. Should these Terms to be amanded, we will publish details of the amendments on the web site or require you to agree to any amended terms wich you purchase any goods on the site.

By continuing to use this website, you agree to be bound by these Terms and Conditions of sale as amended.

These Terms and Conditions of sale constitute a binding legal contract between you and Une Vie de Chateau.


In order to buy products from this site, you must open an account with Une Vie de Chateau and register your details with us, including your name and e-mail address to become a user. For details on how your Personal Information will be used by us, please, refer to our Privacy Policy.

If you do not agree to our Privacy Policy, please do not register with our web site.

You are solely responsible for all use of and for protecting the confidentiality of your e-mail and password or other log in verification. You may not share these with any third parties. You must notify us immediately of any unauthorised use of them or any breach of security regarding our web site that comes to your attention.

Buying our pieces on line

We provide products for you to purchase through our web site. Once you have opened your account, you may place an order to purchase pieces that are presented in our web site.

Payment Methods

Une Vie de Chateau must obtain full payment for the products prior to shipment. All online orders are re-paid via PayPal’s Secure Site, at You must pay the appropriate fees as set out in this online store on the site by credit or debit card using the PayPal system. You can access PayPal through this site and, by agreeing to these Terms, you agree all payments in relation to our products shall be made through PayPal. You are no longer required to open a PayPal account to complete your credit card transactions. It takes only a couple of minutes to complete your payment. Upon completion of your order, you will be contacted by e-mail to confirm the mode of delivery. You will then receive your invoice from Une Vie de Chateau.

You confirm that the payment card for your PayPal order is yours and there are sufficient funds or credit facilities to cover any charges you are liable for under these Terms.

Subject to any obvious error, the description and price of the pieces will be as quoted on the web site. All payments under these Terms shall be in US Dollars.

PayPal system accepts Visa, MasterCard, American Express, Discover and payments from your PayPal account if you have one.


Une Vie de Chateau’s prices do not include sales, use, excise or similar taxes. Une Vie de Chateau collects sales taxes for the state of California.


In the event that an Une Vie de Chateau piece or shipment are mistakenly listed at an incorrect price, Une Vie de Chateau reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. Une Vie de Chateau reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Une Vie de Chateau shall issue a credit to your credit card account in the amount of the incorrect price or request for the difference.

Cancellation Policy

Une Vie de Chateau offers a 24 hours (twenty four) grace period, from the time the order had been placed, in which to cancel your order.

Availability and Delivery

The feature of goods on the web site does not guarantee their availability. If on receipt of your order, the goods you have ordered are no longer available, we will inform you as quickly as possible and confirm your order on the next incoming delivery from our factory or refund you for any sum that you have paid or has been debited from your credit card for the goods of our web site. Keeping your order on file for the next delivery will assure you to obtain the selected item(s). Our pieces being handcrafted on small series, some references can be already sold before being delivered to our stock.

We will deliver the goods requested to the delivery address that you supply, provided this is a valid USA address. We work usually with UPS Ground Standard. Delivery dates on the web site are estimates only. Delivery dates will be anywhere from 2 days to 9 days for standard shipping. Non-available or customised order items require approximately 2 to 10 weeks to ship. Weekends and holidays are not included in the delivery days. Une Vie de Chateau shall not be liable for delays in delivery due to causes beyond its reasonable control, including natural disaster, shortage of materials, acts of civil or military authorities, strikes, war, riot or delays in transportation. In the event of any such delay, the date of delivery shall be re-estimated. Products delivery is subject to the corporate policies governing the delivery companies used by Une Vie de Chateau which is usually UPS and UPS or others time to time. Deliveries will also be subject to policies concerning the signature of waybills. If you are absent from the delivery location provided to Une Vie de Chateau, it is your responsibility to pick up the undelivered goods from the shipping company in accordance with that company’s policy. No delivery will be made at a Post Office Box.

Risk of loss

All goods purchased from Une Vie de Chateau are made pursuant to a shipment contract. This basically means that the risk of loss and title for such goods pass to you upon our delivery to the carrier.